Dear students,
The University implements the evaluation of the entire range of services offered in order to quality assurance. Your participation in the evaluation and objective answers are very important for the implementation of improvement measures.
Questionnaires are uploaded to SMU and guarantee full anonymity. The questionnaires applied to students are as follows:
A.1 Questionnaire for teacher and assistant evaluation
The questionnaire is intended for bachelor and master level students. The evaluation is made in the scale from 1-5.
The questionnaire includes questions related to:
- Effectiveness of teaching,
- Teacher-student ralationship,
- Ethical behavior of the teacher.
The questionnaire is designed to provide information about the full implementation of the syllabus, professional development, teaching methods, time management, satisfaction with assessment, willingness to provide consultations, behavior of teachers/assistants. The questionnaire is carried out twice a year, at the end of the semester and is one of the criteria of the academic staff performance. Teachers are notified in real time on Electronic Evaluation System
A.6 General evaluation (programmes, administrative services, faculty, library, infrastructure, management bodies)
The questionnaire is intended for students. The comprehensive evaluation is designed to provide comprehensive information from students. The questionnaire is divided into 6 pillars/categories for assessment:
- Study program
- Faculty, governance and student services
- Administrative services of the university
- Library
- Infrastructure
- Extracurricular activities
A.8 Questionnaire for graduating students
The questionnaire is intended for students on the verge of graduation, for each study program. The questionnaire is completed during the initiation of the diploma. T
he questionnaire is divided into three pillars/categories:
- Study program
- Teaching and assessment
- Student treatment and learning support
The purpose of the questionnaire is to collect information related to the content of the program, coherence of the program over the years, expectations, teaching, exercises, practical work, involvement of students in research work, mobility, evaluation, exam deadlines, teacher/student relations, consultation, mentoring, career and alumni service, professional preparation during studies, ECTS, expectations from the program etc.
A.12 Drop-out monitoring questionnaire
The questionnaire is intended for students who are un-registering at the bachelor and master levels, in all study programs. The questionnaire is carried out during the student’s un-registration phase in order to collect information about the reasons for the student’s withdrawal from studies in order to improve the quality and prevent students from withdrawing from studies.
The questionnaire is divided into three categories and subcategories:
- Personal reasons
- Migration
- Reason related to the program/subject/faculty
- Lack of studies in distance
- Change of faculty
- Employment
- Financial reason
- Studies abroad
- Other
A.16 Student tracking
Student tracking is intended for students who have completed their studies. The purpose of the questionnaire is to identify the degree of employment of graduated students, direction of employment, is their employment in the direction in which they graduated. Reports related to student tracking are developed once a year. Evaluation reports are developed every semester at the level of academic units and on an annual basis at the University level. These reports present an overview of the performance of the institution as a whole, the faculties and other service units operating in the University. The annual evaluation report is a public document published in the University website.